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Why the Shared Responsibility Model Demands Proactive SaaS Security

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The global shift towards Software-as-a-Service (SaaS) applications from collaboration suites like Google Workspace and Microsoft 365 to specialized CRM and ERP systems has revolutionized how businesses operate. This convenience, however, often creates a dangerous illusion of inherent security. Many organizations assume that because a major cloud provider hosts their data, they are completely protected. This assumption is a leading cause of breaches worldwide. In reality, security in the cloud operates under the Shared Responsibility Model. Understanding this model is the crucial first step toward building a resilient security posture. Failing to grasp where the provider's duty ends and your organization's duty begins is not just a technical oversight; it’s a direct business risk. Unpacking the Shared Responsibility Model A cloud service provider (CSP) like Google or Microsoft is responsible for securing the *infrastructure* that runs the service. T...